1) Add products to the cart: Select the products you want to purchase and add them to your cart.

2) Go to your cart:

• Click on the cart icon at the top right of the page.
• If you have finished your selection, press "Continue".

3) Completing your order:

• Log in to your account or create a new one if necessary (you can also place an order as a guest).
• Fill in your personal information. Choose your delivery method and proceed to payment.
• Confirm your order. You will receive a confirmation email once your order is validated.

When you place an order on our site, you will always receive a confirmation and payment email.

If you do not receive these 2 emails, contact us via our contact form or directly at the following email address: boutique@scrapcooking.fr so we can verify together that your order has been properly recorded.

To cancel or modify your order, ensure that it has not yet been marked as "shipped". If your order is still in the status "payment accepted" or "being prepared", contact our customer service (CS) via our contact form or directly at the following email address: boutique@scrapcooking.fr.

Our team will handle your request. Be sure to contact us quickly to ensure that the changes can be taken into account before the preparation and shipment of your order.

In Metropolitan France:

Delivery by DPD to Pickup relay, fixed price: 4.90 €

Delivery by DPD to home with hand delivery, fixed price: 5.90 €

Delivery by Colissimo to home, fixed price: 6.99 €

Outside Metropolitan France:

Delivery by Colissimo to home with signature*

Delivery by Colissimo to relay point*

*For orders outside Metropolitan France, the price of delivery varies depending on the weight of the package. You can find out the exact price of delivery by simulating an order online.

All your payments are 100% secure through the STRIPE platform, in accordance with French and international interbank security measures.

STRIPE allows businesses to accept payments via credit and debit cards, as well as other payment methods like APPLE PAY and GOOGLE PAY.

STRIPE implements several measures to ensure the security of transactions:

• PCI-DSS Compliance: Stripe is certified as a PCI Service Provider Level 1, the highest level of certification in the payment card industry.
• Encryption: Sensitive information, such as credit card numbers, is encrypted using AES-256 technology.
• Tokenization: Card information is converted into tokens that can be used for subsequent transactions without storing the actual card data.
• Strong Customer Authentication (SCA): Stripe supports SCA, a requirement of the European PSD2 directive, to reduce online fraud.
• Fraud Detection: Using its Radar tool, Stripe employs advanced algorithms to detect and prevent fraud.

Credit card payments are secure and no bank information is transmitted to The Boutique ScrapCooking®. Only the secure service Stripe processes your payments.